Falfesh.com ("Falfesh", "we", "us", "our") operates the website at falfesh.com and the ProjectHub workspace platform available at falfesh.com/projecthub. This policy explains how we collect, use, and protect information when you use our services.
We collect information in two ways:
We do not use advertising trackers, third-party analytics, or behavioural profiling tools.
We do not use your data to train AI models. We do not sell, rent, or share your data with third parties for marketing purposes.
Within ProjectHub, your organisation's data is visible only to members of your organisation. The platform owner (Falfesh) can access your workspace for support and security purposes only. Access is logged in the audit trail.
We share data with third parties only in these limited cases:
We retain your data for as long as your account is active. When an organisation's subscription ends, data is retained for 30 days to allow export, then permanently deleted. You may request deletion at any time (see Section 8).
Audit logs are retained for 12 months to meet security and compliance requirements. Server access logs are retained for 90 days.
We take security seriously and have implemented the following protections:
No security system is perfect. In the event of a breach that affects your data, we will notify affected organisations within 72 hours of becoming aware.
We use one session cookie to keep you logged in. It is deleted when you close your browser or log out. We do not use advertising cookies, tracking pixels, or any third-party cookies on our platform.
The "recently viewed" feature on falfesh.com uses browser localStorage — this data never leaves your device.
You have the right to:
To exercise any of these rights, contact us at admin@falfesh.com. We will respond within 30 days.
If you are in the European Union or European Economic Area, you also have the right to lodge a complaint with your local data protection authority.
Our services are not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, contact us immediately.
We will update this policy when our practices change. We will notify all active users by email at least 14 days before any material change takes effect. Continued use of the service after that date constitutes acceptance of the updated policy.
Email: admin@falfesh.com
We aim to respond to all privacy enquiries within 5 business days.